Property Owner Resources

We love transparency at Feel Good Property Management and we hope our videos give you a look into what it is we do when we manage a property. Want to learn more about us or our property management services? Get in touch with us on the Contact Us page!

Scroll through all of our videos or jump right to a particular video by clicking on the topic below:

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Introduction to Feel Good Property Management

Meet Feel Good Property Management owner and broker, Matthew Burch, and get to know a little about us in this introductory video. Matthew breaks down what full service property management includes and what makes us different from other property managers.

Check out our full list of services and guarantees on the Services & Pricing page!

Our Guarantees: Eviction Free Guarantee

We are so confident in our tenant application screening process that we will pay up to $1,000 of attorney fees to pay for an eviction caused from non-payment of rent by any fully approved tenant we placed.

Want to learn more about our guarantees? Give us a call at (760) 642-1841.

Our Guarantees: No Rent, No Fee Guarantee

If there’s no rent coming in, you don’t pay the monthly management fee. It’s that simple! We guarantee that no monthly management fees are paid during vacancy or eviction.

Our Guarantees: Satisfaction Guarantee

We strive to do our best for everyone we work with and build strong relationships with our home owners, tenants, and vendors. If a home owner is not satisfied with our services, we ask that you let us know right away so we can rectify the situation. If we are unable to rectify the situation, you can cancel our property management agreement contract at any time, with no cancellation fees or penalties, with a 30-day written notice.

Our Guarantees: Speedy Leasing Guarantee

We know that the biggest question for many of our home owners is, “when will my home be rented?” Our goal is to reduce vacancy so your home isn’t sitting on the market for too long. We guarantee that a qualified tenant will be secured within 21 days or the first monthly management fee is waived! For this guarantee, we do insist that approved pets are allowed and that you follow our advice for the rent pricing strategy.

Our Guarantees: Tenant Replacement Guarantee

To ease the stress of unexpected vacancy, we offer the Tenant Replacement Guarantee. If a tenant breaks their lease or is evicted within the first 12 months of their tenancy, we will place new tenants free of charge. That way, you never have to pay two Tenant Placement Fees in the same 12 month period. The exception to this guarantee is federal relocation situations (i.e. deployment orders), which are out of the tenants’ and our control.

Our Guarantees: Pet Protection Guarantee

We encourage home owners to allow approved pets in your rental property to get as much interest as possible when marketing the property. To help your peace of mind if you allow pets, we will pay for damages caused by approved pets exceeding the security deposit up to $1,000.

Life of a Property: Move Out Inspection

The first step when we gain possession of a rental property is the Move Out Inspection. We make sure to pay close attention to detail, use advanced technology, and create a timely report for every inspection we do. Get a glimpse into our inspection process by watching this video.

Life of a Property: Vacancy and Turnovers

This video shows property owners what to expect from Feel Good Property Management during a vacancy. We strive to rent homes quickly to high quality tenants. In order to minimize vacancy, we have engineered our leasing process to provide weekly feedback and recommendations to property owners. We provide detailed reports with important data showing the activity from prospective tenants, showings, and prospect feedback regarding rent and condition of home.

Life of a Property: Detailed Reports: Move Out and Move In

What is a Move Out and Move In report? What is captured in the report? Why is it important? These questions and more will be answered in this video. The reports in this video are actual examples from a recent move out and move in that was conducted by our company, Feel Good Property Management.

These reports have tons of photos, notes, and action items (if needed). Our process of capturing photos and documenting homes allows us to optimize our ability to manage the home, maximize owner savings, and provide exceptional record keeping.

Life of a Property: Maintenance

One of the common reasons why home owners sign on with Feel Good Property Management is that they don’t want to deal with ongoing maintenance for their rental property. See how we take care of the homes we manage in this video. You’ll get a look at how we coordinate maintenance and repairs on the homes we manage. It includes our training materials, processes, vendors, and some of the software we use to accomplish the task. We also show an actual maintenance example for a clogged sink.

Life of a Property: Move Out and Security Deposit

Move outs and vacancies are just a couple of the many challenges for landlords. In California, we have 21 days to complete the move out, perform inspections, get quotes, make repairs, re-inspect, collect invoices, and mail any applicable security deposit refunds.

We thrive on this challenge because we know the requirements and we have the systems, technology, knowledge, and people to efficiently execute the work.

This video outlines the process and provides actual real world examples from our business.

Still want more information? Take a look at what we have to offer!